If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you. Take it one step at a time, and you’ll have Outlook working again soon. Our goal is to give you the answers to fix the most common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you'll have a place to start troubleshooting.

While Outlook has limited built-in options, they often fail when dealing with severely damaged or orphaned files. It enables you to recover data from damaged OST files and convert them into accessible PST format, preserving the original folder structure and formatting. ScanPST.exe is a useful tool that can help you repair and restore corrupt or damaged PST file. However, it may fail if the PST file is severely corrupt, oversized (larger than 2 GB), and/or encrypted. In such cases, you use an advanced Outlook PST repair tool, such as Stellar Repair for Outlook, to repair severely damaged and/or large PST file with complete integrity and precision.

Contact someone directly by selecting Start chat or Send email. Right-click an existing folder and select Create new subfolder. You can give feedback by selecting Help from the top menu, then Feedback.

You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here.

At the top of the message list, you can choose how you want to view the list. See Working with message folders in Outlook.com to learn more about available folders. This resolving Outlook not responding article describes how to set up multi-factor authentication (MFA) for Office 365 users.

This synchronization occurs automatically and transparently, allowing you to work seamlessly between online and offline environments. You can also enable the OST file by turning on or turning off the Cached Exchange mode in Outlook. At a higher level, the more visible changes that you see involve folders and messages. If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes it.

The Inbox Repair Tool is an in-built utility from Microsoft resolving Outlook not responding to overcome the Outlook PST file corruption issues. Users can fix Outlook PST files using this utility, but firstly you need to locate the Inbox Repair Tool (ScanPST.exe) in their system. We are going to share a table below with the default location of this utility for different Outlook versions, like Outlook 2010, 2013, or 2019.

Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

As a ‘non-delivery’ email notification is not always sent, you may not resolving Outlook not responding be aware that your important messages are not being delivered until you run a deliverability test. This will guide you in determining if the server is down or if there are other connection issues. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. Email authentication was more of a recommendation than a requirement until recently.

This is one of the more popular culprits as to why Outlook repeatedly asks for your password. It might be that antivirus software is trying to block a function that is repeatedly trying to squeeze through the firewall. There are a number of causes to Outlook not working you can troubleshoot. If you want to learn how to fix Outlook issues involving a frozen screen, here are some things you can do. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded "not responding" message. If your Outlook profile is listed under the Privacy tab, Spotlight will not index it.

If you want to learn about printing, see Print attachments received in resolving Outlook not responding email messages. After you've selected a task, you can use the details pane to do things like add more information, add steps, or mark as important. You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars.