Outlook will detect this and asks if you want to start Outlook in Safe Mode. Select "Update Options" and then choose "Enable Updates". If prompted to allow Outlook to make changes to your computer, select Yes.

If you want to fix a problem with Outlook closing, try repairing the Office app.First, open the Control Panel.Then, find 'Programs' and click the 'Uninstall a program' option.Scroll down until you see Microsoft 365, right-click on it, and click 'Change. ...Choose either 'Quick Repair' or 'Online Repair'.More items...•May 16, 2024

Check if the problems causing ‘my Outlook keeps shutting down’ persist. You can follow some troubleshooting steps to fix this Outlook crash. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. Hopefully, one of the fixes above helped resolve your problem. Please feel free to leave a comment below if you have fix Outlook problems any questions or suggestions. 6) Open the downloaded file and follow the on-screen instructions to install Office 365 again.

It would get stuck at 82% and then she would turn it off. For awhile, when she did this, the system would try a system recovery installation and was successful until now. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in fix Outlook problems is the source of the problem. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.

Newer Windows updates and builds like Windows 10/11 provide better compatibility with Outlook 2019 and Outlook 365. If your Outlook keeps freezing, despite all your effort, it’s time to bring in the professionals. If your internet is slow or spotty, Outlook might struggle to sync data.

If Outlook is still not working correctly even after restarting it, then you could try repairing the program and restart your computer afterward. Outlook is one of the most complex applications of the Microsoft Office suite, which makes it extremely resource-hungry. Outlook may hang fix Outlook problems simply because it does not have enough memory to run or perform a required operation. This is often the case with outdated and low capacity PCs, however even modern and powerful ones cannot feel secured against this.

If those steps don't work, see Need additional help? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature.

Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. The steps to access the repair tool vary depending on your operating system. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, fix Outlook problems but we recommend moving to Windows 11.

To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.

If your Outlook crashes when opening fix Outlook problems or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode. To open Outlook in Safe Mode, follow the instructions below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.